The Who, What, Where and Why of Enterprise Content Management

Posted by Bob Loblaw on Mon, Mar 11, 2013

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Topics: Managed Print Services, Waste Reduction, ECM

MPS: Who Can Get Out of the Hardware Business First? Xerox? or HP?

Posted by Gary Skalyo on Fri, Mar 02, 2012

It was recently brought to my attention by a thought-leader of mine, Greg Walters of “The Death of the Copier”, that Xerox is launching a Global Campaign next week to Re-Brand themselves into a Business Process Management Company.

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Topics: Document Management Solutions, Managed Print Services, Imaging Industry, ECM

Is your Office Printing as much as you did in 2007? Will your Costs Change?

Posted by Gary Skalyo on Wed, Dec 14, 2011

Every day we witness changes in Printer Page Volumes in our client base. Despite the surge in Legal Documents related to housing foreclosures, we are basically noticing a trend downward in Monochrome Printer, MFP and Copier Page Volumes.

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Topics: Managed Print Services, Green Initiative, Waste Reduction, ECM

HP Announces Price Increase Making a Business Case for Managed Print Services & Aftermarket Toner

Posted by Gary Skalyo on Tue, Dec 06, 2011

Hewlett Packard Announces a Price Increase on Original HP LaserJet Printer Cartridges effective January 1st, 2012.

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Topics: Managed Print Services, Waste Reduction, Imaging Industry, ECM, Public Relations

Where to Buy Managed Print Services and What Service to Expect

Posted by Gary Skalyo on Wed, Nov 30, 2011

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Topics: Managed Print Services, Environmental Sustainability, Waste Reduction, ECM

Business Case for MPS | Expense or Waste Reduction

Posted by Gary Skalyo on Tue, Mar 22, 2011

Quality Laser Services, Inc., like a lot of your businesses, is a firm that focuses internally on Expense Reduction as an ongoing task; partially because of the global economy and how it affects our ability to be competitive.

Let’s face it, with change coming rapidly from every angle, it is really important to test the waters, and seek reductions in cost from a variety of traditional Business Expenses. And with all of these new monthly expenses for SaaS, Wireless Devices, GPS, etc that we all are experiencing, it really makes sense to make sure your costs are current to the market.

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Topics: Managed Print Services, Waste Reduction, ECM

Document Management Solutions | 5 Ways to Define a Document

Posted by Luke Collard on Tue, Feb 01, 2011

Everyday we use different types of documents in the workplace, but what is the true definition of a document in today’s world of Facebook, Twitter, Paperless offices, etc.? According Dictionary.com, a document is “a written or printed paper furnishing information or evidence, as a passport, deed, bill of sale, or bill of lading; a legal or official paper.” In today’s corporate world, the definition of a document is changing every day because of the digital age. Information comes in all different shapes & sizes; and people need to understand that a document must be defined as how documents play a role in the internal business process day in and day out. Whether a document comes in paper form or digital form, they cost money because they require labor to process.

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Topics: Document Management Solutions, Managed Print Services, ECM

Total Cost of Ownership | For Laser Printers

Posted by Karen Skalyo on Thu, Jan 13, 2011

Due to the nature of our Managed Print Services business, I am frequently asked about replacing or adding a printer to an office or department. The customer usually has something in mind and almost always  mentions some name brands. I let them make this inquiry because it is the perfect invitation to discuss Cost of Ownership. 

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Topics: Managed Print Services, ECM, Sustainable Laser Printers

Business Case for Managed Print Services | Poor OEM Support

Posted by Gary Skalyo on Fri, Dec 10, 2010

Technical Support across the board is not well received in the IT and Printing & Imaging Industries as of late. In fact, the feedback I have heard is that it is exceedingly poor and is frustrating to customers.

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Topics: Managed Print Services, ECM, Customer Service

Business Case for Managed Print Services | Reduce Theft

Posted by Gary Skalyo on Thu, Dec 09, 2010

A former employee of Memorial Sloan-Kettering Cancer Center, embezzled $1.2 Million in Printer Toner Cartridges over a 10 month period this past year; as reported in an article by the Wall Street Journal last week. Apparently selling them in the aftermarket, as the article details.

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Topics: Managed Print Services, Waste Reduction, ECM