Document Capture Software May Benefit Durable Medical Equipment Firms

Posted by Bob Loblaw on Tue, Jun 18, 2013

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Topics: Document Management Solutions, Paperless Office, Paperless Filing, Document Scanning Solutions, Customer Service

For Sale: The Market Changes, but The People Remain The Same.

Posted by Keith Hurt on Mon, Jan 17, 2011

I recently had the opportunity to read a few excerpts from the “Referral Engine”, I didn’t get a buzz, until I had the opportunity to touch on a few pages that were mentioned during a meeting. The more I listened, the more fascinating it became. It wasn’t the glitz and glamour of technology that caught my attention, it was the consistency of one element: The more the market changes, the more the core values of the market stay the same, the people.

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Topics: Document Management Solutions, Managed Print Services, Customer Service

Business Case for Managed Print Services | Poor OEM Support

Posted by Gary Skalyo on Fri, Dec 10, 2010

Technical Support across the board is not well received in the IT and Printing & Imaging Industries as of late. In fact, the feedback I have heard is that it is exceedingly poor and is frustrating to customers.

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Topics: Managed Print Services, ECM, Customer Service